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PI
ParkView Inn & Conference Center
Hotel Front Desk Agent
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Based on Pennsylvania data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$31,486 / year median in Pennsylvania
Job Description
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
THIS JOB IS FOR THE 3PM TO 11PM SHIFT
Requirements:
- Previous experience in hospitality or hotel industry preferred
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Proficiency in using phone systems and other office equipment
- Knowledge of hotel management software is a plus
- Ability to speak multiple languages is a plus
- Flexibility to work various shifts, including nights, weekends, and holidays This is an exciting opportunity for individuals who are passionate about providing exceptional guest service.
Job Type:
Part-time Pay:
$14.00- $15.