The Altoona Grand Hotel is currently hiring for the position of Front Desk Agent.
Primary job responsibilities include:
Handling guest check-ins and check-outs Answering incoming telephone calls and emails Taking guest reservations, and ensuring overall guest satisfaction throughout their stay. The ideal candidate will be punctual and maintain a professional image at all times. Essential skills include customer service experience, moderate computer literacy, strong organizational skills, and a friendly demeanor. The hours for this position will primarily be rotating between first shift (7a-3p) and second shift (3p-11p.) Previous hotel experience or administrative experience is a plus. Please upload your resume, and we will contact you if you seem like a good fit!