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Holiday Inn Express & Suites Bethlehem

Front Desk Agent/ Night Auditor

Entry-Level JobVerifiedNo experience needed

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$31,486 / year median in Pennsylvania

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Job Description

Front Desk Agent/ Night Auditor Holiday Inn Express & Suites Bethlehem - 3.3 Bethlehem, PA Job Details Part-time From $14 an hour 9 hours ago Benefits Paid time off Employee discount Qualifications Customer communication Hotel and accommodations payment processing Proactive hotel and accommodations guest assistance Promoting products Night audit Upselling Greeting customers Processing cash transactions Answering guest questions Cross-selling Hotel room assignment management Clean workspace maintenance Venue guest services Client interaction via phone calls Full Job Description The Holiday lnn Express & Suites Bethlehem is currently looking to hire a part-time Front Desk Agent for Friday and Saturday. Additional shifts at other times will be available for candidates that desire more hours. Flexibility in shifts would be ideal. 7AM-3PM & 3PM-11PM & 11PM TO 7AM. We are looking for a customer-oriented applicant who can greet our guests in a friendly, professional manner. Hotel experience is a plus, but not a requirement!
Requirements for position:
Answer phones and take reservations with excellent communication skills, be able to work both independently and as part of a team, work with housekeeping staff. We are a drug free workplace and an equal opportunity employer. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with us. We are specifically looking for candidates who are flexible in regard to availability. Additionally, we are looking for an intelligent, enthusiastic, and motivated
SUPERSTAR
to join our team. Hospitality experience is not required but preferred. We provide training. Our Front Desk Agent ensures the highest levels of guest service and satisfaction. Requirements for working the front desk are as follows but not limited to: Register & process guests and their assigned rooms Accommodate guest requests Communicating with hotel staff on the status of guest rooms Upselling guest rooms and promoting hotel services Handling cash payments Maintain a clean and neat front desk area Please have solid references follow all policies and procedures complete checklists Successful history as a front desk agent or related hospitality experience is welcomed but not required Must be able to work weekends and holidays Task-driven individuals
Pay:
From $14.00 per hour
Benefits:
Employee discount Paid time off
Work Location:
In person