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Holiday Inn Express

Front Desk Agent

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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Based on Pennsylvania data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$31,486 / year median in Pennsylvania

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Job Description

Front Desk Agent 7am-3pm Sunday
  • Saturday 3pm
  • 11pm Sunday-Saturday 11pm
  • 7am flexible shifts, 2 days a week
Job Description:
As a Front Desk Agent, you will be responsible for providing an exceptional experience to all our guests. You must be 18 years or older for this position, must have time management skills and able to listen to directions. We will train on site for this position. Must be able to work weekends and holidays. As needed
Responsibilities:
Greet and welcome guests as they arrive at the hotel Answering phones Listening to guests' needs and providing assistance and information on check in/check out, reservations and billing questions. Accepting payments (credit cards and cash) Enter and verify guest in our loyalty program Washing and folding laundry (as needed) Arriving on time for shifts Maintain a clean, organized, safe and comfortable work environment. Other duties as assigned.
Job Type:
Part-time Pay:
From $11.50 per hour
Benefits:
Employee discount Flexible schedule People with a criminal record are encouraged to apply
Work Location:
In person