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The Penn Harris Hotel

Front Desk Agent

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Job Description

Job Overview We are seeking a dynamic and friendly Front Desk Agents to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and staff, ensuring a positive and professional experience at all times. Your energetic approach and excellent communication skills will help foster a warm environment while efficiently managing administrative tasks. This paid position offers an exciting opportunity to develop your office management skills and contribute to a well-organized, customer-focused workplace. Responsibilities Greet visitors and clients warmly, providing exceptional customer service and clear directions. Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette. Handle front desk operations including check-ins, appointment scheduling, and visitor sign-in procedures. Maintain organized office records through data entry, spreadsheets, and word processing using Microsoft Office and productivity software. Support office management tasks such as calendar management, appointment setting, and basic clerical duties. Assist with client communication by responding promptly to inquiries via phone or email, ensuring high-quality support. Perform general office duties including photocopying, proofreading documents, and maintaining supplies to ensure smooth daily operations. Qualifications Proven experience in office management or administrative roles with strong clerical skills. Excellent computer literacy with proficiency in Microsoft Office (Word, Excel), spreadsheets, and data entry. Experience in Opera Cloud a Plus Strong organizational skills with the ability to multitask efficiently in a fast-paced environment. Exceptional customer service skills with a friendly demeanor and professional phone communication abilities. Bilingual abilities are highly desirable to assist diverse client needs effectively. Experience with QuickBooks or similar accounting software is a plus for handling basic financial transactions. Prior experience working at a front desk or as a personal assistant is advantageous for managing schedules and client interactions. This role is perfect for motivated individuals eager to grow their administrative expertise while delivering outstanding support in a vibrant workplace environment!
Pay:
From $15.00 per hour
Benefits:
Employee discount Flexible schedule Referral program
Experience:
Front Desk Hotel:
1 year (Preferred)
Language:
Spanish (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Ability to
Commute:
Camp Hill, PA 17011 (Preferred)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements