Company Overview Hampton by Hilton is dedicated to creating a safe and relaxing experience for all guests, emphasizing cleanliness, health, and safety from check-in to check-out. With a focus on travel flexibility and guest well-being, we strive to provide peace of mind across our global network of brands. Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our hotel. In this vital role, you will manage guest interactions, handle administrative tasks, and ensure smooth daily operations at the front desk. Your positive attitude and organizational skills will help create a memorable stay for every guest while supporting efficient office management. Responsibilities Greet guests warmly and provide exceptional customer service during check-in and check-out processes Manage multi-line phone systems to handle inquiries, reservations, and guest requests promptly Maintain accurate records through data entry, spreadsheets, and word processing using Microsoft Office and productivity software Coordinate with housekeeping and maintenance teams to address guest needs efficiently Handle clerical tasks such as proofreadings, calendar management, and filing to support office operations Assist with client communication via phone and email, ensuring clear and professional interactions Utilize technical proficiency in computer literacy to support daily administrative functions and office management Qualifications Excellent customer service skills with a friendly demeanor and professional phone etiquette Ability to operate multi-line phone systems effectively and handle multiple tasks simultaneously Bilingual abilities are a plus for serving diverse guests and clients Strong time management skills with the ability to prioritize tasks efficiently Demonstrated professionalism in office experience or personal assistant roles Join us as a Front Desk Agent where your enthusiasm fuels positive guest experiences! Your technical skills and organizational prowess will support our commitment to excellence. We value proactive team members who thrive in dynamic environments—help us deliver memorable stays every day!

Pay:

From $12.00 per hour Expected hours: 20.0 - 40.0 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person