We are looking for a customer-focused Front Desk Agent to join the team at our multi-award-winning hotels . As the first point of contact for our guests, you will play a key role in creating a welcoming and positive experience. We take pride in delivering top-notch hospitality and have built a great team of dedicated and friendly professionals . If you have a warm personality, strong communication skills, and a passion for helping people , we would love to meet you. A $250 sign-on bonus is available, with $100 after 30 days and $150 after 90 days . Employees working 30+ hours per week are eligible for company benefits after 90 days . As a Front Desk Agent, you will be responsible for ensuring smooth guest check-ins and check-outs, managing reservations, and maintaining an organized front desk environment.

Responsibilities:

Check guests in and out efficiently and accurately Manage phone and online reservations Provide information about rooms, rates, and hotel amenities Handle guest concerns professionally and resolve issues as needed Maintain a clean and organized front desk and lobby area Confirm group reservations and maintain accurate booking records Answer calls and assist current and future guests with inquiries

Qualifications:

Strong customer service and communication skills Ability to stay organized and handle multiple tasks in a fast-paced environment A friendly, professional attitude with a focus on guest satisfaction Previous hotel experience is a plus, but we are happy to train the right person If you are reliable, detail-oriented, and enjoy working with people, apply today! HFL Corporation is an equal-opportunity employer and does not discriminate based on age, color, sex, disability, national origin, race, religion, or veteran status.

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Free parking Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance

Experience:

Hotel:

1 year (Preferred)

Reception/Admin Assistant:

1 year (Preferred)

Work Location:

In person