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Sleep Inn & Mainstay Suites by Choice Hotels

Part-Time Hotel Front Desk Attendant

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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Job Description

Part-Time Hotel Front Desk Attendant Sleep Inn/MainStay Suites -
York, PA Work Schedule Tuesday:
5:00 PM-11:00
PM Wednesday:
5:00 PM-11:00
PM Saturday:
3:00 PM-11:00 PM Shifts may occasionally continue until midnight Approximately 20-23 hours per week Applicants must be consistently available for all three scheduled shifts. Main Responsibilities Check guests in and out Answer phone calls and make reservations Process guest payments and balance the cash drawer Assist guests with questions, requests, and concerns Handle guest complaints calmly and professionally Contact management when an issue cannot be resolved Update room statuses from dirty to clean Wash, dry, fold, and organize hotel laundry Keep the front desk, lobby, and breakfast area clean Restock supplies as needed Complete required shift paperwork Report maintenance, safety, and security concerns Communicate important information to the next shift Perform other reasonable front-desk duties as assigned Attendance and Availability Must work scheduled shifts that fall on holidays Must be available for the entire scheduled shift Must remain on duty and clocked in until another employee arrives to provide relief The front desk cannot be left unattended May be contacted for occasional extra-shift or call-out coverage Must notify management as early as possible if unable to report to work Reliable attendance and punctuality are required Workplace Expectations Personal phone use is only permitted during approved breaks or for emergencies Guests must always be treated respectfully and professionally Assigned laundry, cleaning, and front-desk duties must be completed Employees must follow hotel procedures and protect guest information Employees must maintain a professional appearance Smoking or vaping is not permitted while working at the front desk Sleeping while on duty is strictly prohibited Qualifications Friendly, dependable, and professional Comfortable working independently Able to multitask and stay organized Basic computer and communication skills Able to stand, walk, bend, and handle hotel laundry Reliable transportation Hotel or customer-service experience is preferred, but training is available
Job Type:
Part-time Expected Hours:
Approximately 20-23 hours per week
Work Location:
In person Please apply only if you can consistently work Tuesday, Wednesday, and Saturday, including holidays that fall on your scheduled days.
Pay:
From $13.00 per hour
Work Location:
In person