Job Description The Front Desk is Responsible for the overall operations and appearance of the front desk of a hotel. Responsible for attending to the needs of guests, especially during check in and check out. The front desk is the number one, front line person whose service determines a guest's experience.

PERSONAL QUALIFICATIONS

1.Be honest, reliable 2.Be ready to begin work at the specified time 3.Be well groomed and aware of personal hygiene; adhere to dress code policy as mentioned in policy handbook. 4.Offer courteous and sincere hospitality at all times. Understand what is meant by "good customer service." Provide uniform, efficient, courteous, high quality service in a clean and organized environment. 5.Handles, understands and responds to customer complaints and needs calmly and advises effectively or seeks assistance from management. 6.Follows training guidelines in good judgment and common sense. 7.Communicate and work well with supervisor and hotel employees. 8.Keeps work area, equipment, and lobby clean and orderly. Has a concern for cleanliness and orderliness of work area and equipment. 9.Use good judgment and common sense. 10.Keep all business confidential both on and off duty.

Job Type:

Full-time Work Remotely No Job Type:

Full-time Pay:

$13.00 - $14.00 per hour

Benefits:

Employee discount

Experience:

Front desk: 1 year (Required)

Work Location:

In person