We are looking for a friendly, reliable, and detail-oriented Front Desk Agent to join our team. As the first point of contact for our guests, you will play a key role in ensuring a welcoming and positive experience. This position requires excellent organizational abilities, strong communication skills, and the capacity to handle multiple tasks in a fast-paced environment. Responsibilities Warmly greet and welcome guests upon arrival, creating an excellent first impression. Efficiently manage check-in and check-out procedures, including handling reservations and responding to guest inquiries. Provide guests with information about hotel amenities, local attractions, and general assistance as needed. Accurately maintain guest records and transactions through effective data entry. Address customer support concerns promptly and professionally, ensuring quick resolution of issues. Keep the front desk area clean, organized, and inviting at all times. Use Google Workspace for scheduling, communication, and documentation. Assist with calendar and appointment management for team members or events. Skills & Qualifications Exceptional customer service skills with a strong dedication to guest satisfaction. Proficient computer skills, including experience with office software and data entry. Strong time management abilities to prioritize tasks in a high-activity environment. Excellent organizational skills to efficiently manage multiple responsibilities and maintain a tidy front desk area.

Job Types:

Full-time, Part-time Pay:

$11.00 - $13.00 per hour

Benefits:

Employee discount

Work Location:

In person