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Quality Inn

Hotel Front Desk Agent

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Based on Tennessee data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,777 / year median in Tennessee

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Job Description

We're hiring! The Quality Inn of Dandridge is seeking a front desk clerk.
Responsibilities:
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Folding laundry Keeping facilities tidy
Requirements:
Receptionist or similar role Reservations software, like Choice
ADVANTAGE
Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Must be available to work weekends
Pay:
$10.00 - $14.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person