Hyatt Place is looking for an outgoing, dependable, and guest-focused Front Desk Agent to join our team! We're looking for someone with a great personality who enjoys working with people, creating a welcoming atmosphere, and helping guests have a great stay from the moment they walk through the door. If you're friendly, professional, organized, and comfortable working both independently and as part of a team, we'd love to hear from you.

What You'll Do:

Greet guests with a warm, friendly, and professional attitude. Check guests in and out accurately and efficiently. Assist guests with questions, requests, concerns, and general hotel information. Answer phones professionally, transfer calls, and take messages when needed. Process credit card transactions and guest payments accurately. Complete daily front desk reports and administrative tasks. Assist with individual and group reservations by phone or in person. Communicate with other hotel departments to make sure guest needs are handled quickly and efficiently. Help resolve guest concerns while maintaining a calm and professional approach. Keep the front desk area clean, organized, and welcoming. Perform additional duties as assigned by management.

What We're Looking For:

A positive, outgoing, and service-oriented personality. Strong communication and customer service skills. Dependable, punctual, and able to work independently. Comfortable using computers and learning hotel systems. Basic reading, writing, math, and problem-solving skills. Previous hotel front desk, customer service, receptionist, or administrative experience is preferred, but the right personality and work ethic are just as important. Ability to work well with others and communicate with different hotel departments. Flexible availability, including weekends and holidays. If you enjoy meeting new people, helping others, and being part of a team that takes pride in great hospitality, this could be a great fit for you!

Job Type:

Full-time Pay:

$15.00 - $17.00 per hour

Benefits:

Employee discount Paid time off

Experience:

Hotel:

1 year (Preferred)

Work Location:

In person