Hotel Front Desk Spark By Hilton Grapevine Grapevine, TX Job Details Full-time $12
- $16 an hour 4 hours ago Qualifications Multilingual Filing Attention to detail Data entry Organizational skills
Full Job Description Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and record keeping
- Collaborate with other hotel departments to ensure guest satisfaction
Skills:
- Strong hospitality skills with a focus on providing exceptional customer service
- Multilingual abilities, with proficiency in languages such as , , or preferred
- Excellent communication and interpersonal skills
- Knowledge of hotel operations and guest services
- Familiarity with phone systems and office equipment
- Ability to handle difficult situations with patience and professionalism
- Strong organizational skills and attention to detail
- Flexibility to work various shifts, including evenings, weekends, and holidays
Note:
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Type:
Full-time Pay:
$12.00
00 per hour
Work Location:
In person