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Aimbridge Hospitality

DoubleTree Lubbock University Area - Front Desk Agent

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 3 weeks ago

Location: Lubbock, TX (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/15/2026

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,394 / year median in Texas

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Job Description

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

Guest Service Superstar:

You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.

Communication Champ:

You know how to get the message across—clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.

Quick-Thinking Problem Solver:

When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.

Multitasking Marvel:

Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

PROPERTY INFORMATION

DoubleTree by Hilton Lubbock University Area is located a block south of US-82, walking distance from the Buddy Holly Performing Arts Center and within three miles of the UMC Health System Hospital and Texas Tech campus. Join us at our on-site restaurant and bar, and enjoy additional amenities like free WiFi, our free airport shuttle, indoor pool, fitness center, room service, and more.