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European Wax Center- Pharr, TX
Guest Service Associate
Career Insights for Hotel Desk Clerk
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Based on Texas data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,394 / year median in Texas
Job Description
Guest Service Associate European Wax Center- Pharr, TX - 2.8 Pharr, TX Job Details Part-time | Full-time $11 - $12 an hour 21 hours ago Benefits Paid time off Employee discount Opportunities for advancement Flexible schedule Qualifications Guest relations In-person customer service Hotel and accommodations guest check-in Cash register Venue customer assistance Venue guest services Full Job Description Are you passionate about people and beauty? Are you naturally confident and outgoing? If so, you need to join the guest service team at our upscale waxing studio in the Pharr Town Center in Pharr, TX. Here's why you should come work with us: We believe that happy employees make happy guests, so you can expect a fun, upbeat, flexible work environment. We believe work should be interesting, so we'll help you continuously develop new skills. We believe in promoting from within, so you'll have opportunities for advancement. We provide a luxurious waxing experience at an affordable price. Here's what you need to bring to the table: A genuine desire to provide guests with great service. A consistently awesome attitude. A history of excellent attendance. Evening and weekend availability We'll give you all the tools, training and coaching you'll need to be successful, so if you're ready to achieve your full potential, let's talk.
Job Responsibilities:
- Opening and closing the location
- Managing the flow of guests in and out of the location
- Managing the Reservation Book
- Checking guests in and out of the location
- Educating guests on EWC's programs, offers and promotions
- Educating guests on Strut 365™ Product Portfolio
- Ensuring the register is accurate
- Following all Corporate Policies and procedures
- Creating a memorable guest experience by utilizing EWC terminology, tailoring the talking points/scripted examples and being knowledgeable of the responses to the FAQ's.