Job Summary As a Front Desk Agent, you will be the welcoming face of our hotel, creating a positive first impression for every guest. Your energetic and attentive approach ensures smooth check-in and check-out processes, addresses guest inquiries with enthusiasm, and provides exceptional customer service throughout their stay.

NOTE:

This position is for Saturday and Sunday, 2 days per week, 7am-3pm. You must have reliable transportation and be on time, every time for your shift.

Responsibilities but not limited to:

Greet guests warmly upon arrival, providing a friendly and professional check-in experience. Manage guest reservations, cancellations, and modifications efficiently using multi-line phone systems. Answer guest inquiries via phone and in person with clear communication and positive attitude. Handle guest requests promptly, including room changes, amenities, and local information, ensuring guest satisfaction. Maintain accurate records of guest information, reservations, and special requests to ensure seamless service. Collaborate with housekeeping and maintenance teams to address guest concerns swiftly and effectively.

Pay:

$14.00 - $15.00 per hour

Benefits:

Employee discount People with a criminal record are encouraged to apply

Work Location:

In person