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Holiday Inn Express Salado
Night Auditor/Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,394 / year median in Texas
Job Description
Night Auditor/Front Desk Agent Holiday Inn Express Salado
- 3.3 Salado, TX Job Details Part-time $11
- $12 an hour 4 days ago Benefits Employee discount Qualifications Multilingual Night audit Writing skills Attention to detail Organizational skills
Full Job Description Front Desk Agent Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
Skills:
- Excellent customer service skills
- Strong communication skills, both verbal and written
- Proficiency in hotel management software and phone systems
- Multilingual abilities (bilingual is a plus)
- Knowledge of night audit procedures is preferred
- Ability to handle difficult situations with patience and professionalism
- Attention to detail and strong organizational skills
- Ability to work well in a team environment As a Front Desk Agent, you will be the first point of contact for our guests.
Job Type:
Part-time Pay:
$11.00- $12.