A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
More Like This
Between $21k and
$26k
Per Year DOE (Depends on Experience)
Position range in Concho Valley $21k - $26k Per Year Front Desk Agent
Clarion Hotel Sn Angelo Near
Occupation:
Hotel, Motel, and Resort Desk Clerks
Location:
San Angelo, TX - 76903
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
08/14/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
08/17/2026
Expires:
09/30/2026
Job #: 17055464
Job Requirements and Properties
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Full Time Experience
1 Month(s) Age
18 and up Schedule
Full Time Job Type
Regular Duration
Permanent Employment Public Transit
Available Help for . Front Desk Agent Clarion Hotel - San Angelo, TX Position Summary The Front Desk Agent serves as the first point of contact for guests and is responsible for creating a welcoming, professional, and positive experience. This position handles guest check-ins and check-outs, reservations, customer inquiries, and administrative duties while ensuring exceptional guest service and adherence to hotel policies. Key Responsibilities
Greet guests in a friendly and professional manner upon arrival and departure.
Process guest check-ins and check-outs accurately and efficiently.
Manage room reservations, cancellations, and modifications using the hotel property management system.
Handle guest inquiries, requests, and concerns promptly and courteously.
Answer incoming phone calls and provide accurate information regarding hotel services, amenities, and local attractions.
Maintain accurate guest records and process payments, including cash, credit cards, and other payment methods.
Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
Resolve guest complaints and escalate issues to management when necessary.
Balance cash drawer and complete end-of-shift reports.
Ensure compliance with hotel policies, safety procedures, and brand standards.
Assist with administrative and clerical tasks as assigned.
Qualifications
High school diploma or equivalent required.
Previous hospitality, hotel, customer service, or front desk experience preferred.
Strong verbal and written communication skills.
Excellent customer service and conflict-resolution abilities.
Basic computer skills and experience with hotel reservation systems preferred.
Ability to multitask and work in a fast-paced environment.
Professional appearance and positive attitude.
Flexible schedule, including nights, weekends, and holidays.
Skills & Competencies
Customer-focused mindset
Strong organizational skills
Attention to detail
Problem-solving abilities
Team collaboration
Cash handling accuracy
Time management
Physical Requirements
Ability to stand and walk for extended periods.
Ability to lift up to 25 pounds occasionally.
Ability to use office equipment, including computers, phones, and printers.
Benefits
Competitive pay
Employee hotel discounts
Paid training
Opportunities for career growth and advancement
Flexible scheduling
Job Type:
Full-Time / Part-Time
Location:
Clarion Hotel, San Angelo, TX
Reports To:
Front Office Manager or General Manager This position is ideal for individuals who enjoy providing excellent customer service and helping create memorable guest experiences in a hospitality environment.