Front Desk Agent- Flexible Schedule Requiered

Job Summary We are seeking a reliable and customer-focused Front Desk Associate to serve as the first point of contact for our guests. This role is essential in delivering a smooth and welcoming guest experience throughout all stages of their stay.

Key Responsibilities:

Greet and check in guests, confirming reservations and assigning rooms Process guest checkouts and verify all charges for accuracy Handle reservations, cancellations, and room changes Verify methods of payment during check-in Respond to guest inquiries and accommodate special requests Promote and upsell room upgrades and available amenities Maintain a professional and welcoming front desk environment Coordinate with housekeeping and other departments as needed

Qualifications:

Previous hotel or hospitality experience preferred Bilingual (English and Spanish) required Strong multitasking and problem-solving skills Ability to work efficiently in a fast-paced environment Excellent communication and customer service skills

Schedule Requirements:

Flexible availability required Rotating schedule including day and night shifts Typically 2 evening/night shifts and 3 morning/afternoon shifts per week Must be available to work weekends and holidays We are looking for someone dependable, adaptable, and committed to providing exceptional guest service.

Job Type:

Full-time Pay:

$12.00 per hour

Work Location:

In person