Front Desk Agent Comfort Inn - 3.5 Layton, UT Job Details Part-time | Full-time $13 - $16 an hour 8 hours ago Benefits Employee discount Qualifications Computer operation Teamwork Problem-solving Venue guest services Client interaction via phone calls Full Job Description Company Overview Comfort Inn by Choice Hotels is a reputable hotel dedicated to providing comfortable accommodations and excellent guest service in the beautiful Layton. Our team strives to create a welcoming environment where guests feel valued and cared for during their stay. Job Summary We are seeking a professional and dependable Front Desk Agent to serve as the first point of contact for our guests. This is a great opportunity for someone who likes to work in a steady, team-oriented environment where quality service matters more than rushing through the day. As part of the team, you will be the face of our hotel - greeting guests, helping them settle in, and making sure their stay is comfortable from start to finish. It's a bonus if you are really interested in growing within the hospitality industry over time. Primary Job Duties Greet guests warmly and provide efficient check-in and check-out services Manage reservations, cancellations, and room assignments accurately Handle guest inquiries, concerns, and special requests with professionalism , confidence and urgency Answer phone calls and respond to emails in a timely and courteous manner Maintain knowledge of hotel services, local attractions, and policies Process payments and maintain accurate records using hotel management systems Coordinate with housekeeping and maintenance to ensure room readiness Resolve guest issues proactively to ensure a positive experience Maintain a clean, organized, and professional front desk area Complete daily checklist tasks Audit guest accounts to ensure that room rates and market codes are correct and congruent Qualifications Previous customer service or hotel experience is preferred. Strong communication skills and a positive, approachable demeanor Ability to stay organized and handle a steady flow of tasks Basic computer skills; hotel system experience is a plus Availability for flexible shifts, including evenings and weekends. Why Join Us Competitive hourly pay based on experience A stable, respectful work environment where expectations are clear Opportunities to grow and take on more responsibility over time Employee discounts on hotel stays Practical, hands-on training with ongoing support from management A team culture that values consistency, reliability, and mutual respect At Comfort Inn Layton, we focus on creating a workplace that feels steady, respectful, and genuinely supportive. You will be part of a team that values reliability, clear communication, and helping each other succeed day to day. This is an environment where your work is noticed, your consistency matters, and you have the opportunity to grow your skills and confidence in hospitality over time, without the pressure of a chaotic pace.

Pay:

$13.00 - $16.00 per hour Expected hours: 20.0 - 40.0 per week Application Question(s): Do you have a hospitality experience? Ability to

Commute:

Layton, UT 84041 (Required)

Work Location:

In person