Description:

BEST WESTERN CORAL HILLS

Starting at $15.00/hr+ (Depending on Experience), Raises & Commission based on performance

Employment:

Part Time Hours:

20-30 HRS

SAT, SUN AM AND MON PM

What will YOU get from US? Extremely competitive wages Opportunities to grow within the company Employee Discounts at our hotels Company Profit Sharing Semi-annual Cash Incentives Complimentary Hotel Stay once a year on work anniversary Employment Referral bonus (up to $400 per person you refer) Telehealth Employee Assistance Program 401k Retirement with Employer match of 50% (max $1200 per year) Team Member travel benefits On-Demand Pay -provides you access to a portion of your earned wages prior to payday What do we need from you? Proactive customer service Responsible, teachable, and reliable Strong verbal & non-verbal communication skills, in person and over the phone Organized & high attention to detail Competent computer & software abilities Abide by hotel brand standards for level of service Identify & overcome guest issues quickly and attentively

Requirements:

Key Responsibilities:

Manage guest reservations i.e. check-ins, check-outs, and complete reservations online & over the phone Processing credit card & cash transactions Effectively coordinate with all other hotel departments to provide Superior Service Daily Activity Reports and deposit drops Maintaining Front Desk and Hotel Lobby clean and organized. Weekly deep cleaning assigned Doing property & pool checks Occasional package shipment or receiving Manage incoming guest calls and reservations Sales skills for new reservations including rates and availability Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc.