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Residence/Springhill St. George

Front Desk Associate

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$31,868 / year median in Utah

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Job Description

Front Desk Agent SpringHill Suites by Marriott & Residence Inn by Marriott -
Washington, UT Job Type:
Full-Time /
Part-Time Pay:
Starting at $15.00 per hour
Schedule:
Day, Evening, Weekend, and Holiday availability required Join Our Team! SpringHill Suites and Residence Inn by Marriott in Washington, Utah are looking for energetic, friendly, and dependable Front Desk Agents to provide exceptional hospitality to every guest. If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to meet you! What You'll Do As a Front Desk Agent, you'll be the first and last impression for our guests.
Responsibilities include:
Welcome guests with a warm and professional attitude Check guests in and out efficiently using Marriott systems Answer phones and assist with reservations Handle guest requests, questions, and concerns promptly Process payments and maintain accurate records Promote Marriott Bonvoy membership and hotel amenities Coordinate with housekeeping and maintenance to ensure guest satisfaction Maintain a clean, organized, and professional front desk area Follow Marriott brand standards and hotel policies Assist with other duties as assigned What We're Looking For Excellent customer service and communication skills Positive attitude and strong work ethic Ability to multitask in a fast-paced environment Dependable, punctual, and team-oriented Comfortable using computers and learning hotel software Previous hotel or customer service experience is preferred but not required—we're happy to train the right person! Requirements Must be at least 18 years old Flexible schedule, including weekends and holidays Ability to stand and walk for extended periods Ability to lift up to 25 pounds occasionally Reliable transportation Why Join Our Team? Marriott Hotel Discounts Worldwide Competitive Pay Paid Training Growth and Advancement Opportunities Friendly and Supportive Team Environment Employee Recognition Programs Flexible Scheduling We Value Team Members Who Put guests first Have a positive, can-do attitude Enjoy working with others Take pride in their work Want to grow their career with Marriott If you're ready to be part of a team that creates memorable experiences for our guests every day, we'd love to hear from you. Apply today and start your hospitality career with Marriott!
Pay:
From $15.00 per hour
Benefits:
Dental insurance Employee discount Paid time off Vision insurance
Work Location:
In person