Tru by Hilton Christiansburg is looking for friendly, dependable, and guest-focused individuals to join our Front Desk team for the 3:00 PM-11:00 PM shift . Our Front Desk Agents are often the first and last impression our guests have of the hotel. We are looking for team members who enjoy helping people, communicate professionally, and can remain organized and positive in a fast-paced environment.

Available Positions Full-Time Front Desk Agent Part-Time Front Desk Agent Shift:

3:00 PM-11:00 PM Weekend and holiday availability is required based on the hotel schedule. What You'll Do Welcome and check guests into the hotel Complete guest checkouts and process payments Answer incoming telephone calls Assist guests with questions and requests Make and modify reservations Respond professionally to guest concerns Communicate guest requests to appropriate hotel departments Maintain accurate guest and reservation information Handle cash and credit-card transactions according to hotel procedures Maintain a clean and organized front-desk and lobby area Communicate effectively with housekeeping and other departments Complete assigned front-desk duties and shift responsibilities Help create a friendly, welcoming experience for every guest Follow Hilton and hotel policies and procedures What We're Looking For Dependable and punctual Friendly and professional personality Strong customer-service skills Good verbal and written communication Comfortable working with computers Ability to multitask and stay organized Ability to remain calm and professional when resolving guest concerns Willingness to work as part of a team Reliable attendance Availability to work the 3:00 PM-11:00 PM shift Weekend and holiday availability as scheduled Previous hotel or front-desk experience is helpful, but not required . We are willing to train the right candidate. What We Offer Starting pay of $15.00/hour Full-time and part-time opportunities Vacation Paid training Hilton employee hotel discounts Consistent work environment Opportunities for growth and advancement Hotel and customer-service experience Supportive team environment Schedule 3:00 PM-11:00 PM We are currently seeking one full-time employee and one part-time employee for this shift. Because hotels operate seven days a week, applicants should have flexibility to work weekdays, weekends, and holidays based on business needs and the posted schedule.

Pay:

From $15.00 per hour Expected hours: 8.0 - 40.0 per week

Benefits:

Employee discount Paid time off

Work Location:

In person