Front Desk Agent Avid hotel by

IHG - 2.7

Salem, VA Job Details Part-time | Full-time $15 - $17 an hour 13 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Life insurance Retirement plan Qualifications Computer operation Computer literacy Administrative experience Multi-line phone systems Clerical experience Office management Full Job Description Job Overview We are seeking a dynamic and personable Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energy and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management and communication skills in a fast-paced environment. Duties Greet visitors, clients, and vendors with professionalism and enthusiasm, ensuring they feel valued from the moment they arrive Manage multi-line phone systems to handle inquiries efficiently, directing calls to appropriate departments or personnel Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and QuickBooks Handle calendar management and scheduling for meetings or appointments with precision and timeliness Assist with office management tasks including supply inventory, document proofreading, and maintaining a clean, organized reception area Provide exceptional customer support by addressing questions promptly and courteously via phone or in person Support administrative functions such as typing correspondence, managing client communication, and supporting clerical tasks with strong attention to detail Experience Proven office experience with a focus on front desk or administrative support roles Strong computer literacy including proficiency in Microsoft Office (Word, Excel), spreadsheets, data entry, and productivity software Experience handling multi-line phone systems and practicing professional phone etiquette Bilingual abilities are highly desirable to effectively communicate with diverse clients and visitors Demonstrated organizational skills with the ability to prioritize tasks efficiently in a busy environment Previous experience with office management software such as QuickBooks is a plus Excellent interpersonal skills combined with a friendly attitude to foster positive client interactions Join us to be part of an energetic team dedicated to delivering outstanding service while honing your administrative expertise. This role offers the chance to grow your skills in customer service, office management, and technical proficiency within a supportive environment committed to your success.

Pay:

$15.00 - $17.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person