Join the Edson Hill Team! Front Desk Agent Are you passionate about creating unforgettable guest experiences? Do you thrive in a warm, welcoming environment ? Edson Hill, a stunning 22-room boutique hotel nestled in the beauty of Stowe, is looking for a dynamic, attentive and resourceful Front Desk Agent to join our incredible hospitality team. This is more than just a front desk job — it's an opportunity to be part of a team that takes genuine pride in delivering personalized, genuine hospitality in one of Vermont's most beautiful settings. What You'll Do As the first and last point of contact for our guests, you'll play a key role in crafting memorable experiences from start to finish.

Your day-to-day will include:

Offering a warm and genuine welcome to every guest, recognizing and greeting returning visitors by name. Managing reservations, check-ins, and check-outs with care and attention to detail. Handling guest inquiries and requests, from dinner reservations to local adventure recommendations, with creativity and professionalism. Collaborating with other departments to ensure every guest's stay is seamless. Assisting in dining reservations and occasionally helping seat dinner guests. Keeping a finger on the pulse of everything happening at Edson Hill and around Stowe to provide insider tips and tailored experiences. This role offers a mix of morning and evening shifts and requires availability on weekends and holidays. We'd love to meet you if you: Have a true passion for hospitality and creating meaningful guest connections. Bring customer service or hotel experience (bonus points if you know property management software). Communicate clearly and confidently, even in challenging situations. Are a natural problem solver who thinks ahead and stays calm under pressure. Enjoy working both independently and as part of a close-knit team. Have reliable transportation and a flexible schedule. What We Offer Competitive pay based on experience Growth potential as Edson Hill continues to evolve and expand Paid sick time Staff meals during shifts Food & lodging discounts Free access to Nordic/snowshoe equipment rentals and trail passes Why You'll Love It Here At Edson Hill, every team member is part of something special. You'll work in a place where beautiful surroundings, genuine hospitality, and a spirit of camaraderie come together every day. We believe in going above and beyond; not only for our guests, but for each other. Apply today and help us create moments that guests remember long after their stay.

Pay:

From $20.00 per hour

Benefits:

401(k) Employee discount Flexible schedule Food provided Vision insurance

Work Location:

In person