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Columbia Hospitality
Front Desk Agent | Fairhaven Village Inn
Career Insights for Hotel Desk Clerk
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$35,713 / year median in Washington
Job Description
Front Desk Agent | Fairhaven Village Inn Req #26589 Fairhaven Village Inn, 1200 10th St, Bellingham, Washington, United States of America Apply Share Job Description Posted Friday, September 18, 2026 at 6:00 AM Front Desk Agent | Fairhaven Village Inn Master multitasker. Memory Maker. No two days are the same: delight, problem solve, and make the day for our incredible guests. You thrive in a fast-paced and dynamic environment, responsible for efficiently handling guest check-in and check-out processes including room credits, keys, guest issue resolution and special requests. Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can't wait to return. Let's start off with the most important part
- what's in it for you: The Perks
- Eligibility of perks is dependent upon job status
Hourly Pay Range:
$19.13- $20.00 Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits
- Medical, Dental, Vision, Disability, 401K HSA/FSA Plans
- with employer contribution Values Based Culture (#OMGLIFE) Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!
- and success.
What Success Looks Like:
Your Impact Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards. Be knowledgeable and proficient with the property management system. Operate the PBX and Radio paging system according to procedures. Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the property. Manages guest issues effectively, keeping in mind both the guest's needs and business objectives. Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed. Conduct adequate follow-up with both guest and fellow team members. Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest. What You Bring Previous hospitality or customer service experience preferred. Previous experience in cash handling & computerized Point of Sale system preferred. Strong written and verbal communication skills required Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. Where you'll work: Blending the charm and personality of the Fairhaven historic district with modern comforts today, the Fairhaven Village Inn offers a home away from home. Spacious guestrooms with plush beds and stunning harbor or parkside views allow for a cozy and inspiring stay. Just moments from the action of the Fairhaven District, guests can explore the Bellingham Bay with local farmer's markets, picturesque walking trails, and unique shopping and entertainment. After a day of discovery, guests can return to the Inn for a nightcap from the deco era-inspired Galloway's Cocktail Bar. With a prime location and welcoming service, this Inn by the sea is the perfect getaway for anyone looking to take in the beauty of Bellingham. The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members. Job Details Pay Type Hourly Hiring Min Rate 19.13 USD Hiring Max Rate 20 USD Scan this QR code and apply! Download Fairhaven Village Inn, 1200 10th St, Bellingham, Washington, United States of AmericaBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health and Wellness Programs