Front Desk Hotel - Downtown Seattle 6am-2pm Free Parking Hotel and Guest Services Seattle, WA Job Details Full-time $23.00 - $25.70 an hour 14 hours ago Benefits Free parking Health insurance Dental insurance Vision insurance Qualifications Teamwork Writing skills Basic math English High school diploma or GED Full Job Description Now hiring for Day time shifts 6am-2pm and 5am-1:30pm shifts for Front Desk. Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. A truly fun and exciting place.

DUTIES AND RESPONSIBILITIES

Welcome guests and visitors in a friendly and professional manner. Log in guests, give out room keys, provide information on hotel services and room location. Answer telephone calls in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. Report to management any guest requests that may require additional monitoring or follow-up. Respond to guest complaints. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Promote team work and a good and positive mental attitude at all times. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

QUALIFICATIONS AND REQUIREMENTS

High School diploma or equivalent. Must speak fluent English. Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized often. Basic math skills are used frequently. Problem solving, reasoning, motivating and training abilities are often used.

Work Area:

Front Office The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Pay:

$23.00 - $25.70 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Free parking Health insurance Vision insurance Application Question(s): Do you have a drivers license ? What is the the name and city of the high school you graduated (or GED) ?

Shift availability:

Day Shift (Required)

Work Location:

In person