Hotel Front Desk Agent - County Inn & Suites near Fox River Mall

Position:

Hotel Front Desk Agent Starting Salary Range:

$14.00

• 17.

00/hour based on experience.

Wage Increases :

New hires can earn wage increases at 30-90 days

Employment Type:

Part-Time, Full-Time, Temporary We Offer:

Team Culture:

We work as a team and take pride in supporting each other every day. Holidays paid at time & ½ when worked Travel with hotel room discounts

Tips Flexible Schedule Training and Growth:

We provide on-the-job training and support career growth within the company.

Employee Recognition:

We celebrate achievements and recognize the hard work of our team members. Job Overview We are seeking a dedicated, reliable and friendly Hotel Front Desk Clerk to join our professional and awesome team. This role is essential in providing outstanding guest services and ensuring a smooth check-in and check-out experience for all visitors. The ideal candidate will possess excellent communication skills, a strong understanding of hospitality, and the ability to multitask effectively in a fast-paced environment. Duties

• Greet guests warmly upon arrival and assist with the check-in process.
• Handle guest inquiries, requests, and complaints in a professional manner.
• Manage reservations and ensure accurate data entry into the hotel management system.
• Maintain knowledge of hotel services, local attractions, and amenities to provide guests with relevant information.
• Operate phone systems efficiently to manage incoming calls and relay messages.
• Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
• Uphold hotel policies and procedures while maintaining a welcoming atmosphere. Experience
• Previous experience in a front desk or guest services role within the hotel industry is preferred.
• Familiarity with hotel management software is advantageous.
• Strong phone etiquette skills are essential for effective communication with guests.
• Multilingual abilities are a plus, enhancing communication with diverse clientele.
• A background in hospitality management or related fields will be beneficial.

Join our team and contribute to creating memorable experiences for our guests!

Job Types:

Full-time, Part-time Pay:

$14.00

• $17.

00 per hour

Benefits:

Employee discount

Work Location:

In person