Front Desk/Guest Service Agent Comfort Suites is seeking a qualified physical front desk agent with a high level of professionalism and effective decision-making. Applicant must have strong interpersonal and administrative skills.

Key Requirements/ Qualifications:

Successful history as a front desk agent or related customer service experience. Understanding of how to use hotel's Property Management Software (PMS) systems. Flexible schedule to meet business needs. Task-driven individual who is able to focus on the guest, ensuring complete satisfaction with each transaction/interaction. Ability to maintain a composed, gracious and professional attitude.

Responsibilities:

Represents the first point of contact with guests and handles all stages of a guest's stay. Accommodate and anticipate guests needs, respond promptly and professionally. Acts as the information liaison for the property and guests using all communication avenues. Serve as point of contact to up to date information regarding the hotel, area attractions, and events. Process and collect payments, accurately adhering to all cashier procedures. Maintain a clean and neat front desk area.

Job Types:

Full-time, Part-time Pay:

From $16.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person