Sleep Inn & Suites is looking to hire a responsible, accountable overnight staff member to join our team of Guest Experience Agents. Your work will be critical in making sure the team meets its guest services & individual goals efficiently and to management satisfaction. You will be responsible for ensuring everything runs smoothly overnight while completing specified overnight tasks. You will also help the breakfast attendant to ensure the breakfast area is kept clean and stocked until the end of your shift, organization, and many more things that will help with the success of the hotel. This position will work the 11pm-7am Shift up to 40 hours per week, and must be available for weekends and holidays, as needed. There is a $2.00 shift differential for working overnight. Our ideal candidate will have a high level of customer service, excellent communication, and a strong work ethic. Our candidate will need to be able to stand on their feet for up to 8-hours at a time, bend at the waist, lift their arms above their heads, twist their torso, and be able to lift up to 50lbs. Some of the typical tasks you may be required to perform as the overnight guest experience agent may include, but not be limited to:
- Checking guests in and out
- Ensuring guest receipts are accurate
- Walking the halls to make sure all guests are having a clean and relaxing stay
- Light cleaning of public bathrooms & lobby areas
- Full clean of pool area after the pool is closed
- Setting up breakfast by 6am every morning and continuing to monitor until end of shift
- Finishing up laundry from the day
- Making sure everything is prepped and ready for the next shift Requirements
- Excellent customer service
- Organizational skills
- Interpersonal and communication skills
- Problem solving skills
- Strong work ethic
Job Type:
Part-time Pay:
From $16.00 per hour
Benefits:
401(k) 401(k) matching Employee discount
Work Location:
In person