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AmericInn Janesville

Hotel Front Desk Clerk

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Job Description

Job Summary We are seeking a reliable and customer-focused Front Desk Associate for 2nd shift. This position is responsible for guest check-in/check-out, reservations management using the SynXis system, handling payments, and ensuring a positive guest experience. Responsibilities Greet and check in guests using SynXis PMS Process check-outs and handle guest billing accurately Answer phones and manage reservations Respond to guest requests and resolve concerns professionally Balance cash drawer and complete shift reports Communicate room status with housekeeping Maintain clean and welcoming lobby area Qualifications Previous hotel or customer service experience preferred Experience with SynXis or hotel PMS systems a plus Strong communication and multitasking skills Basic computer proficiency Reliable attendance and professional demeanor What We Offer Competitive hourly pay (based on experience) Wyndham employee hotel discounts Supportive team environment Apply today if you enjoy hospitality, problem-solving, and working in a fast-paced environment.
Job Type:
Full-time Pay:
From $13.00 per hour
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements