Summary We're hiring a part-time front desk attendant. Shifts will be 3 pm-11 pm and will include some weekends. We currently have a weekend shift differential of $3 in place! In addition to base pay, bonuses are paid based on hotel reaching maximum occupancy. You'll also have access to our world-wide travel discounts, weekend shift differentials, PTO if you work at least 25 hours/week and other benefits! A front desk attendant provides sales and customer service functions related to guest registration, reservations and revenue collections. They ensure that hotel guests receive a safe and secure place to stay with friendly and attentive service. Responsibilities Provides courteous guest service and responds promptly to guest questions, complaints or requests. Organizes the reservations for the day's arrivals. Performs the functions of the front desk including: check-ins, check-outs, reservations, answering phones, providing wake-up calls, etc. Understands the operation of the property management system. Provides information concerning hotel's facilities and functions, as well as their location (ex. rooms for disabled, directions to and from airport and major attractions, location of ice and vending, etc.). Provides security for guests by maintaining confidentiality of guest information. Completes paperwork necessary for front desk operations (registration cards, folios, credit card vouchers, cash reports, room reports, etc.). Provides efficient switchboard services, including handling of messages, mail, wake-up calls, and other guest services. Accounts for all receipts, paid-outs, and charge funds as specified. Responsible for auditing and balancing all cashiers reports and cash drawers. Performs front office posting and filing procedures as directed. Provides accurate information to housekeeping, such as house counts, room status, or guest service requirements. Qualifications High School Diploma or equivalent Customer service, sales or hotel experience preferred Holiday Inn Express

• 824 Bear Paw Ave

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Rice Lake Pay:

$16.00 - $17.75 per hour

Benefits:

401(k) Employee discount Flexible schedule Paid time off Referral program

Work Location:

In person