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Sleep Inn Beckley-Beaver, WV
Guest Service Agent
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Scorecard
Based on West Virginia data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,716 / year median in West Virginia
Job Description
- Overview
- We are seeking a Guest Service Agent to join our team. The ideal candidate will be a vital part of ensuring exceptional guest experiences and satisfaction.
- Duties
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Provide information about hotel amenities, services, and local attractions
- Process reservations and cancellations accurately
- Collaborate with other hotel departments to ensure guest needs are met
- Perform night audit duties as needed
- Skills
- Excellent customer service and guest services skills
- Ability to work effectively in a fast-paced environment
- Proficient in front desk operations Responsible for keeping lobby area and guest restroom clean, coffee station stocked.
Job Type:
Part-time Pay:
From $10.50 per hourBenefits:
Dental insurance Employee discount Health insurance Vision insurance People with a criminal record are encouraged to apply Ability toRelocate:
Beaver, WV 25813: Relocate before starting work (Required)Work Location:
In personBenefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Discounts/Reimbursements