The opportunity Delaware North Gaming is hiring full-time and part-time Front Desk Clerks to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. Pay $15.00 - $15.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Greet and register guests via a centralized registration system and coordinate with housekeeping as needed Manage cash and credit card transactions while keeping accurate paperwork Resolve small guest issues immediately, delivering items to guests as needed Monitor and balance the daily figures, post room and tax charges on guest accounts More about you Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial Ability to multitask, function in a professional manner under pressure from guests and supervisors No high school diploma or GED required Physical requirements Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts Shift details Evenings Holidays Weekends Every weekend 8hr shift OT as needed

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