Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. This position offers the opportunity to work in a dynamic hotel environment.
Responsibilities:
Greet guests and provide them with exceptional customer service
Check guests in and out of the hotel
Handle guest inquiries and resolve any issues promptly
Assist with reservations and room assignments
Process payments and maintain guest accounts
Coordinate with other hotel departments to ensure guest satisfaction
Perform night audit duties as needed
Qualifications:
Previous experience in guest services or hospitality preferred
Strong customer service skills
Knowledge of hotel management systems
Multilingual abilities are a plus
Ability to work in a fast-paced environment
Excellent communication and interpersonal skills
Understanding of guest relations and hospitality management Join our team and be part of creating memorable experiences for our guests!

Must work weekends and holidays.

Job Type:

Part-time Pay:

$13.00 per hour

Experience:

Hotel experience: 1 year (Preferred) Ability to

Commute:

Laramie, WY 82070 (Required)

Work Location:

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