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PCH Hotels & Resorts

Front Office Manager | Hotel & Convention Center

Career Insights for Hotel Manager

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Based on Alabama data

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What they do

A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.

$58,308 / year median in Alabama

+8% projected growth

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Job Description

We're seeking a guest-focused professional to join our team as a Front Office Manager. If you are passionate about unforgettable guest experiences and motivating a team of dedicated individuals, we want to hear from you! What You Will Bring to the
Table:
Strong background in customer service , premium or luxury preferred Ability to de-escalate high-pressure guest complaints, manage VIP arrivals, and consistently drive Brand Standard Audit compliance. Demonstrated experience in motivating teams to elevate guest experience Open availability, with an emphasis on evenings Marriott FSPMS knowledge preferred Why Join US? Join a Market-Leading Property
  • Represent the largest and most active hotel in the region, with unmatched convention and event capabilities Culture That Matters
  • Join a company grounded in core values, where trust, relationships, and people come first Collaborative Support
  • Partner with experienced leaders in Sales, Marketing, and Operations across PCH Hotels & Resorts Career Growth
  • Be part of a portfolio of award-winning hotels with opportunities to grow your career Competitive Rewards
  • Comprehensive compensation and benefits, including medical, dental, vision, 401(k), PTO, and travel perks If you're ready to lead at a high level and drive results for one of the Southeast's most unique convention hotel experiences, we'd love to connect!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.