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C
Confidential
Hotel General Manager
Career Insights for Hotel Manager
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Scorecard
Based on California data
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What they do
A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
$75,758 / year median in California
+7% projected growth
Job Description
We are looking for a dynamic General Manager to lead our dedicated team. General Manager Our General Managers hold one of the most important roles at the hotel. They are the hotel's leader. They motivate managers. Inspire employees. Engage with guests. All while running an efficient and profitable business that delivers a superior guest experience. This job might be for you if you: Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales. Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests' expectations. Are sharp at and will provide sales leadership and implement plans to achieve profitability goals. Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests. Have the ability to not only supervise hotel employees but mentor and motivate them as well. Are passionate and will help guests out as quickly and awesomely as possible. Know how to work with departments to achieve budgets and build strong working relationships. Will motivate and ensure the cleanliness and safety of the hotel. Are capable at creating the hotel's annual budget and track performance throughout the year. Can produce and effectively explain the monthly financial reports. Have the ability to deliver strong financial performance while maintaining guests relations. Enjoy collaboration and learning with other ZMC Hotels General Managers.