Full Job Description Responsibilities:

Oversee all aspects of hotel operations, including guest relations, front desk, and night audit.
Ensure excellent customer service and guest satisfaction throughout their stay.
Manage and train front desk staff on phone etiquette and proper use of phone systems.
Coordinate with other departments to ensure smooth operations and resolve any issues that may arise.
Monitor and maintain hotel inventory, including room availability and reservations.
Handle guest complaints and provide appropriate solutions in a timely manner.
Implement and enforce hotel policies and procedures to ensure a safe and pleasant environment for guests.

Skills:

Strong leadership skills with the ability to effectively manage a team.
Excellent communication skills, both verbal and written.
Attention to detail and strong organizational skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Problem-solving skills to address guest concerns or issues.
Proficient in using computer systems and hotel management software.

Note:

Previous experience in hotel management or hospitality industry is preferred. Please note that this job description is not exhaustive and may be subject to change.

Job Type:

Full-time Pay:

From $74,000.00 per year

Benefits:

401(k) Employee discount Health insurance Paid time off

Experience:

Hospitality:

2 years (Required) Hotel management: 2 years (Required) Ability to

Relocate:

Oakdale, CA 95361: Relocate before starting work (Required)

Work Location:

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