A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
Front Desk Supervisor The Portofino Hotel & Marina, a Noble House Hotel - 3.5 Redondo Beach, CA Job Details Full-time $25.75 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Customer communication Proactive hotel and accommodations guest assistance Customer relationship building Team leadership Client rapport building Employee relationship building Answering guest questions Managing hospitality teams Handling customer service requests
Full Job Description Description:
Benefits Complimentary Meals Medical, Dental, Vision, 401K, Life Insurance Discount Rates in our Noble House Hotels and Resorts Portfolio Career Development Opportunities We're looking for a Front Desk Supervisor to join our Front Office team! The Front Desk Supervisor will be based at the Front Desk of The Portofino Hotel and Marina. You'll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. You will also assist in developing new-hires by leading-by- example and assisting Managers with the training process from start to finish. While this description is meant to give you an idea of how we see the role, it is not meant to be all-inclusive. As we adjust our service offerings and model, additional responsibilities may be asked of you to meet the ongoing operational needs.
Requirements:
Passion to deliver exemplary service and hospitality Excellent verbal and written communication skills Great leadership skills Excellent problem-solving skills Outstanding rapport and relationship building skills Takes pride and ownership in the position and property Ability to listen and react quickly to residents' and guests' requests in a genuine manner Have outstanding guests service and amazing people skills Be organized, proactive, productive and self-motivated showing a positive attitude Think clearly, quickly, and efficiently to make concise decisions even under pressure Desired Experience Proven Leadership and supervisory skills Working knowledge of training and development Your team and working environment: Nestled in our private Redondo Beach peninsula, our hotel is your haven. The Portofino Hotel offers a delightful array of amenities and activities in our prime South Bay location just a stone's throw from the communities of Redondo Beach, Hermosa Beach, and Manhattan Beach . With 168 rooms, multiple F&B outlets, banquets, guest activities and a 188-slip marina, your days are filled with diverse operations. Our commitment to
Diversity & Inclusion:
Noble House Hotels & Resorts and The Portofino Hotel & Marina are an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veteran status, disability status or any other basis prohibited by Federal, State, or local
Noble House Hotels & Resorts:
Noble House properties are not one-size-fits-all hotels. Each property is meticulously designed to stand on its own merits. The unifying thread that connects each and every hotel is not the architecture or the amenities but lies within the people - and the local culture - that make up Noble House Hotels & Resorts. The passion of our people is our greatest asset, we are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect. Follow us on Instagram @baleenkitchenla or @portofinohotel Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
