The Opportunity:

La Quinta by Wyndham Thousand Oaks is looking for an Hotel Operations Manager . If you seek growth, collaboration, and community keep reading to learn more about our opportunities.

Responsibilities:

Oversees and directs all aspects of the hotel operational departments which may include any/all of the following: Front Desk Service, Housekeeping, Engineering, Fitness Center, and other relevant operating departments. Ensures these departments are well run by focusing on the following aspects: Maximization of revenues and profits, minimization of operating costs, implementation and follow up with service standards/staff training. Ensures highest levels of customer satisfaction. Also responsible to ensure that the Occupational Safety & Health levels in the hotel are adhered to & maintained at all times in order to ensure safe, efficient operating conditions, thereby safeguarding team members and facilities. Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service) Conduct routine inspections of all areas of the hotel. Ensure that all labor costs are flexed according to levels of demand/ activity/season and that opportunities for a better balance between quality and cost through clustering or outsourcing or both are explored fully Review performance on a regular and consistent basis Offer coaching and guidance when appropriate To ensure the employees within Operations are well managed with clear objectives and well trained and that they are deployed in the most productive way. Actively follow up on GSTS & mystery reports instituting corrective actions in a fast and effective manner To oversee the running of all Rooms Division operations ensuring that all departmental service standards are met consistently To ensure that the Front Desk operation, including telephone and all uniformed services, works to the highest standards for customer satisfaction and cost-effectiveness Qualifications High School diploma or equivalent, required. Four-year (4) degree, preferred. Minimum of three to five (3-5) years of experience in a hotel or a related field, in similarly-sized hotels, preferred. Hotel management experience required.

Job Type:

Full-time Pay:

$25.00 - $26.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person