Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities Where each associate at Hyatt Vacation Club at Northstar Lodge is offered great perks & incentives. Free onsite parking Department celebrations, Associate Appreciation Week Monthly associate recognition and reward programs Ski pass benefits/financing Where you can make a difference. Supervise the Guest Services staff to ensure excellent owner/guest service. Respond to any questions from owner/guests, and follow up with them to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply owner/guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to owner/guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve owner/guest requests. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Where your skills help you make a difference. Must be able to work a variable schedule, including complete weekend and holiday availability. Must have great customer service skills - all our positions come into contact with guests! Where we celebrate and cultivate connections. Follow us on social media!

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Hyatt Vacations Ownership This isn't just a place for your next job; it's the place for your career in hospitality. Where we all grow and succeed together. And we're growing quickly. Become part of something special now, adding your talents to a tight-knit team making lives better through vacations. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Not the right opportunity for you? Share this job with a friend or sign up for job alerts at https://www.hvocareers.com/join

Pay:

$27.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

Experience:

Resort Front Desk Leadership:

1 year (Required)

Work Location:

In person