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HS
HomeTowne Studios by Red Roof
Hotel General Manager
Career Insights for Hotel Manager
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Based on Florida data
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What they do
A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
$60,882 / year median in Florida
+8% projected growth
Job Description
Job Overview We are seeking an energetic and dynamic Hotel General Manager to lead our hospitality team and oversee all aspects of hotel operations. In this pivotal role, you will drive excellence in guest services, ensure operational efficiency, and foster a welcoming environment that exceeds guest expectations. Your leadership will be instrumental in managing daily hotel activities, supervising staff, and maintaining the highest standards of hospitality management. This position offers an exciting opportunity for a motivated professional to shape memorable guest experiences while achieving operational success. Duties Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments Lead and supervise hospitality teams, ensuring high performance and excellent customer service standards Manage hospitality operations budgets, monitor financial performance, and implement revenue management strategies to maximize profitability Utilize property management systems (PMS) and hospitality reservation systems to optimize booking processes and guest experiences Maintain hotel guest service standards by addressing guest relations issues promptly and professionally Coordinate night audit procedures to ensure accurate financial reporting and smooth overnight operations Implement human resources policies, conduct staff training, and foster a positive team environment that encourages growth and accountability Requirements Proven experience in hotel management or hospitality leadership roles with supervisory responsibilities Strong knowledge of hotel management systems (PMS), property management software, and multi-line phone systems Excellent managerial communication skills with the ability to lead diverse teams effectively Bilingual or multilingual abilities are highly desirable to serve a global clientele Demonstrated expertise in revenue management, budgeting, financial operations, and human resources within the hospitality industry Exceptional customer service skills with a focus on delivering memorable guest experiences Ability to manage hospitality operations budgets efficiently while maintaining high service standards Experience with night audit procedures, guest relations, and handling multi-tasking in fast-paced environments Join us as a Hotel General Manager to lead with passion, inspire your team, and create extraordinary experiences for every guest. Your leadership will be vital in shaping our reputation as a premier destination for travelers seeking comfort, quality, and exceptional service.