Marriott is seeking a Senior Butler for the iconic St. Regis brand. This role delivers bespoke, anticipatory service to our most discerning guests, overseeing arrivals, departures, in-room experiences, and special requests with impeccable detail. You will coordinate closely with housekeeping, concierge, and F&B to create seamless luxury stays, maintain detailed guest preference records, and ensure VIP recognition. As a senior team member, you'll mentor junior staff, uphold St. Regis rituals and standards, and handle sensitive matters with discretion, reflecting Marriott's people-first, inclusive culture and strong growth opportunities. Responsibilities Deliver bespoke butler service to St. Regis guests, anticipating needs and personalizing every stay Coordinate arrivals, departures, packing/unpacking, and in-room dining with flawless attention to detail Liaise with housekeeping, concierge, and F&B to ensure seamless, luxury guest experiences Maintain detailed guest preference records and ensure VIP recognition and amenities Handle special requests, events, and itineraries with discretion and professionalism Uphold brand standards, grooming, and service rituals unique to St. Regis Train and mentor junior butlers and service staff on luxury service standards Resolve guest concerns promptly, turning issues into loyalty opportunities Ensure privacy, security, and confidentiality for high profile guests Support operational excellence, reporting, and continuous service improvement Required Skills Luxury guest service Fine dining and beverage knowledge VIP and protocol management Concierge and itinerary planning Upscale communication and etiquette Conflict resolution and service recovery Staff training and mentoring Recordkeeping and guest preference management Time and task management Multilingual communication