General Manager Holiday Inn Express Jacksonville Town Center 10573 Brightman Blvd, Jacksonville, FL Managed by Genuine Hospitality Join an Award-Winning Hotel Entering an Exciting New Chapter Genuine Hospitality is seeking an experienced, results-driven General Manager to lead the soon-to-be-acquired Holiday Inn Express Jacksonville Town Center , an award-winning property located in one of Jacksonville's premier business and retail districts. This is an exceptional opportunity for an accomplished hospitality leader with IHG brand experience who is passionate about guest satisfaction, team development, revenue growth, and operational excellence. The successful candidate will play a key role in transitioning the hotel into a new era under Genuine Hospitality's ownership while preserving and enhancing its strong reputation and performance. Responsibilities Oversee all hotel operations, including front office, housekeeping, maintenance, sales, and guest services. Maintain IHG brand standards and ensure compliance with quality assurance requirements. Lead, coach, and develop a high-performing team focused on exceptional guest experiences. Drive RevPAR, occupancy, ADR, and profitability through strategic revenue management and operational execution. Manage hotel budgets, forecasting, labor costs, and financial reporting. Build and maintain strong relationships with guests, associates, vendors, and community partners. Ensure compliance with all safety, security, and regulatory requirements. Support ownership objectives during the transition and ongoing operations. QualificationsRequired Minimum 3-5 years of hotel General Manager experience. Previous experience with an IHG-branded property strongly preferred. Proven track record of improving guest satisfaction scores and financial performance. Experience managing hotel P&L statements, budgeting, and forecasting. Strong leadership, communication, and team-building skills. Ability to recruit, train, and retain top hospitality talent. Preferred Previous Holiday Inn Express experience. Revenue management experience. Sales and market strategy expertise. What We Offer Competitive salary based on experience Performance-based bonus opportunity Health, dental, and vision benefits Paid time off Professional development opportunities Growth potential within a growing hospitality management company The opportunity to lead a successful, award-winning hotel under new ownership About Genuine Hospitality Genuine Hospitality is a growing hotel management company dedicated to operational excellence, exceptional guest experiences, and developing outstanding hospitality professionals. We invest in our hotels, our people, and the communities we serve. If you have a passion for hospitality leadership, IHG experience, and are excited to guide an award-winning property through its next stage of success, we encourage you to apply. Apply today and become part of the Genuine Hospitality team.

Pay:

$60,000.00 - $75,000.00 per year

Benefits:

Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Paid training Professional development assistance Vision insurance

Work Location:

In person