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Holiday Inn Express

Hotel front desk Supervisior

Career Insights for Hotel Manager

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Based on Georgia data

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What they do

A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.

$64,111 / year median in Georgia

+10% projected growth

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Job Description

The Hotel Manager's purpose is to assure all operations are coordinated to exceed expectations. This position requires an exceptional service personality with a "hands on" approach. The successful candidate must be willing to work flexible hours and have previous Manager experience at hotels, preferably IHG brand. The successful candidate will also have a proven track record of team building and leadership, superior service instincts, and outstanding communication skills to effectively deal with guests and staff.
ESSENTIAL JOB FUNCTIONS
Ensure adherence to corporate policies and established operating procedures while exceeding guest expectations by providing a safe, secure, and quality experience. Recruit, select, train, and manage employees to deliver superior guest service and quality products that will lead to maximizing revenue and profitability goals. Requires outstanding operational and owner relations experience. Requires highly developed communication skills (written and oral) to interface with executives at all organizational levels - owners, investors, employees, and guests. Must be hands on and oversee all departments. Maintains a high personal visibility throughout the property and the community. Have a high standard for customer service. Lead the sales efforts of the hotel through supporting the hotel's sales team in generating revenue opportunities. Conducting outside sales calls and building relationships with key accounts. Create new programs in response to market conditions and revenue opportunities. knowledge and aptitude for use of a variety of computer software applications and property management systems and reservation systems. Detail orientated. Flexible schedule, including nights, weekends and holidays as required. Must be effective in multi-tasking.
EDUCATION/EXPERIENCE
High school or equivalent education required. Several years' experience in hotel operations in an executive leadership role.
Job Type:
Full-time Pay:
$12.00 - $15.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off Referral program Tuition reimbursement
Shift:
10 hour shift 12 hour shift 8 hour shift Day shift Night shift
Experience:
Hospitality:
3 years (Required) Hotel management: 3 years (Required)
Work Location:
In person