Hotel Assistant General Manager/Director of Sales

Job Summary We are seeking a dynamic and energetic Hotel Assistant General Manager/Director of Sales to lead our hospitality team and drive revenue growth. This pivotal role combines operational oversight with strategic sales initiatives, ensuring exceptional guest experiences while maximizing profitability. The ideal candidate will possess a passion for hospitality, strong leadership skills, and a proven track record in hotel management and sales. Join us to inspire excellence, foster guest relations, and elevate our hotel's reputation in a vibrant, fast-paced environment. Duties Oversee daily hotel operations, including front desk management, guest services, and night audit procedures to ensure smooth functioning and high guest satisfaction Lead and supervise staff across departments such as human resources, customer service, and housekeeping to maintain a motivated and efficient team Develop and implement strategic sales plans to increase occupancy rates and revenue streams, including corporate accounts, group bookings, and special events Cultivate relationships with clients, travel agencies, and corporate partners to expand the hotel's market presence Manage budgeting processes, revenue management strategies, and cost controls to optimize financial performance Ensure adherence to hotel policies, safety standards, and compliance regulations across all departments Promote a culture of exceptional guest relations by maintaining high standards of service quality and addressing guest concerns promptly Requirements Proven supervisory experience within the hospitality industry, preferably in hotel management or resort settings Strong background in hospitality management with expertise in revenue management, budgeting, and human resources practices Excellent customer service skills with a focus on guest relations and satisfaction Multilingual or bilingual abilities are highly desirable to serve diverse clientele effectively Demonstrated leadership capabilities with the ability to motivate teams and foster a positive work environment Familiarity with front desk operations, multi-line phone systems, phone etiquette, night audit procedures, and guest services protocols Knowledge of hotel management systems and hospitality software is preferred Exceptional communication skills coupled with a proactive approach to problem-solving Join us as we create memorable experiences for our guests while leading a passionate team dedicated to excellence. This paid position offers an exciting opportunity for growth within the hospitality industry—where your leadership can truly make a difference!

Pay:

From $56,000.00 per year

Benefits:

Employee discount Health insurance Paid time off

Work Location:

In person