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White Lodging Services Corporation

Operations Supervisor

Career Insights for Hotel Manager

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Based on Illinois data

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What they do

A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.

$63,545 / year median in Illinois

+8% projected growth

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Job Description

Description Summary:
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities:
WHAT YOU'LL DO
Provide leadership for two different departments of the hotel. Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Run the "perfect shift" and ensure checklist items are complete. Ensure staff from both departments delivers on brand standards. Oversee departments in absence of Department Manager. Capable of performing all hourly functions and operating all equipment in department. Assist in training new associates and cross-training existing associates according to the Certification Program. Perform other duties as assigned.
WHAT YOU'LL BRING
An outgoing personality A positive attitude Adaptability Hospitality experience preferred Other information: Day 1 Medical, Dental and Vision insurance Vacation/Paid Time Off (PTO) with rollover Paid Parental Leave Complimentary wellness tools Unlimited referral bonuses 401(k) with company match Hostcare Resources healthcare concierge Leadership development Tuition reimbursement Discounts on hotel rooms, dining, and other travel/entertainment experiences Multiple hotels in each market = more opportunities White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Compensation starts at $18.90 to $21.00