We are seeking a highly motivated person in a fast paced environment to manage our Hampton Inn, Olathe, KS as the General Manager . The General Manager is responsible for managing all facets of the hotel to ensure efficient and profitable operation.

JOB SUMMARY

Manages hotel to ensure efficient and profitable operation by performing the following duties personally or through subordinate supervisors:

JOB DUTIES & RESPONSIBILITIES

Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates Delegates authority and assigns responsibility to all employees; supervises work activities of all employees Ensures staff received proper training for each position, including safety training and standard operating procedures Allocates funds, authorizes expenditures and assists Area Director in budget planning Monitors cost controls on a regular basis Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance Answers patrons' complaints and resolves problems to maintain Guest Satisfaction Handles and resolves employee issues Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines Adheres to all franchise and company procedures and regulations as well as standard operating procedures Ensures bank deposits are made daily, including weekends and holidays Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner Audits daily reports and processes monthly paperwork Orders supplies and equipment as needed and in accordance to company procedures Available 24/7 with reliable transportation Directly supervises staff of hotel. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include:

interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and other duties as assigned.

Job Requirements, Knowledge, Skills, & Abilities:

Requires the ability to read, write, and speak the English language. Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics. Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of, and ability to, appropriately interpret and follow policies and procedures. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written. Proficient in Microsoft Office products including Word, Excel, Outlooks, and PowerPoint. Ability to develop strong relationships with customers/potential customers. Ability to interpret and anticipate customers' needs. Results-oriented. Strong attention to detail. Strong organizational and planning skills. Basic knowledge of hotel operations. Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

Experience, Licensure, & Certification:

Two years hotel General Manager experience. Hilton OnQ Experience preferred One-year certificate from college or technical school and three to six months related experience and/or training; or equivalent combination of education and experience. Valid Driver's license required

Job Type:

Full-time Pay:

$80,000.00 per year

Experience:

Hotel management: 1 year (Preferred)

Hospitality:

1 year (Preferred) Ability to

Relocate:

Olathe, KS 66062: Relocate before starting work (Required)

Work Location:

In person