Hotel General Manager Casual Dining Restaurant - 4.4 Lexington, KY Job Details Full-time $80,000 - $100,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Bilingual Hotel cost control Teamwork Proactive hotel and accommodations guest assistance Resort experience Operations management Multilingual In-person customer service Supervising experience Food and beverage industry expertise Property management systems (PMS) Leading team collaboration initiatives Managing property management budgets Multi-line phone systems Yield management Managing food service teams Hotel operations budget management Team motivation (leadership skill) Full Job Description Job Summary We are seeking a dynamic and experienced Hotel General Manager to lead and oversee all aspects of hotel operations, ensuring exceptional guest experiences, operational excellence, and financial performance. The ideal candidate will demonstrate strong leadership, strategic vision, and a passion for hospitality management. In this role, you will be responsible for supervising daily hotel activities, managing teams, maintaining high standards of guest service, and driving revenue growth. Your energetic approach and comprehensive understanding of hospitality operations will inspire your team to deliver memorable stays for every guest. Duties Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage services, and maintenance to ensure smooth functioning. Lead and manage hospitality teams, fostering a positive work environment that encourages teamwork, accountability, and professional growth. Implement and uphold hotel guest service standards to provide outstanding guest experiences that exceed expectations. Manage hospitality reservation systems and property management systems (PMS) to optimize bookings and operational efficiency. Develop and monitor budgets for hospitality operations, controlling costs while maximizing revenue through effective revenue management strategies. Coordinate with human resources on staffing needs, training programs, performance evaluations, and employee engagement initiatives. Maintain compliance with health, safety, and hospitality regulations while ensuring all departments adhere to company policies. Analyze financial reports to oversee financial management activities including budgeting, forecasting, and financial operations. Drive guest relations initiatives to enhance customer satisfaction scores and foster loyalty. Collaborate with marketing teams to promote hotel services and amenities effectively within the local market. Requirements Proven experience in hotel management or hospitality leadership roles with supervising experience in a fast-paced environment. Strong knowledge of hospitality management principles, including revenue management, budgeting, and financial operations. Proficiency with property management systems (PMS), hospitality reservation systems, multi-line phone systems, and front desk software. Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively. Excellent managerial communication skills with the ability to lead teams confidently and motivate staff toward shared goals. Demonstrated expertise in managing hospitality teams across various departments such as front desk, housekeeping, food service, and human resources. Exceptional customer service skills with a focus on delivering memorable guest experiences aligned with hotel standards. Experience in resort or hotel environments preferred; familiarity with hotel guest service standards is essential. Ability to oversee daily hotel operations while managing hospitality operations budgets efficiently. Strong leadership qualities combined with a proactive approach to problem-solving and decision-making in a dynamic setting. Join us as our Hotel General Manager to shape unforgettable guest experiences while leading a passionate team dedicated to excellence in hospitality!

Pay:

$80,000.00 - $100,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person