Hotel Manager 3.4 3.4 out of 5 stars 114 Rue Fernand, Lafayette, LA 70508 $46,689.92 - $56,228.71 a year - Full-time Comfort Suites Oil Center 1,658 reviews $46,689.92 - $56,228.71 a year - Full-time Job Summary We are seeking an energetic and dynamic Hotel Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily hotel operations, manage staff, optimize revenue, and uphold the highest standards of customer service. Your leadership will drive the success of the property by fostering a welcoming environment, maintaining operational excellence, and ensuring financial performance aligns with organizational goals. If you thrive in a fast-paced hospitality setting and possess a passion for guest satisfaction, this is your opportunity to make a meaningful impact. Duties Lead and supervise all hotel departments, including front desk, housekeeping, food and beverage, and maintenance teams to ensure seamless operations Develop and implement strategies to enhance guest services, guest relations, and overall satisfaction levels Manage hospitality operations budgets, monitor financial performance, and oversee revenue management initiatives to maximize profitability Oversee human resources functions such as hiring, training, performance evaluations, and staff development to build a motivated team Ensure compliance with safety regulations, hotel policies, and industry standards while maintaining a secure environment for guests and staff Handle guest inquiries, complaints, and special requests with professionalism and promptness to foster positive experiences Coordinate night audit procedures and oversee front desk operations including multi-line phone systems and phone etiquette standards Requirements Proven supervising experience within the hospitality industry or hotel management roles (5+ years of industry experience required) Strong knowledge of hospitality management principles including revenue management, budgeting, and financial operations Exceptional customer service skills with a focus on guest relations and guest services excellence Multilingual or bilingual abilities are highly desirable to serve diverse clientele effectively Demonstrated leadership skills in managing hospitality teams and human resources functions Join us if you're passionate about leading vibrant teams in a hospitality environment where your leadership makes a difference! We value energetic professionals committed to delivering outstanding guest experiences while driving operational success. We offer competitive pay PLUS up to 20% bonus potential for achieving goals for the month.

Pay:

$46,689.92 - $56,228.71 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person